Y1 EAP Resit Helper

Developed by Minyue Zhou, English Language Centre, School of Languages, Xi’an Jiaotong-Liverpool University

 Target Language Level:

Y1 EAP Resit Helper is a factual AI assistant designed to handle three core needs for Year 1 EAP students: (1) resit logistics (e.g., exam structures, schedules, formats, required materials); (2) administrative procedures (e.g., eligibility, mitigating circumstances application, appeal rules); and (3) resource navigation (directing students to revision materials provided for them on LMO and support services). It can provide instant, document-verified answers to common resit-related queries. Practice materials and model answers are not provided here, as these are either available on LMO or through other practice-oriented ELC AI agents.

Key features:

• Provides immediate answers about exam logistics (e.g., schedules, formats, requirements) and administrative policies (e.g., appeals, mitigating circumstances) with document-verified accuracy
• Directs students to revision materials and available support services
• Handles routine queries (e.g., “When is my resit speaking test?”), freeing lecturers for more complex queries and other commitments
• Encourages proactive preparation for resit assessments and reduces student anxiety